Privacy Policy

1. Introduction

Reimber, Inc. ("Reimber", "we", "us", or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, platform, and services (collectively, "Services").

2. Information We Collect

Personal Information: Name, email address, phone number, job title, company name, and billing information when you create an account, request a demo, or contact us.

Usage Data: Information about how you interact with our Services, including pages visited, features used, time stamps, and device information.

Customer Data: Data you upload or process through our platform, including invoices, payment records, and customer information. This data is processed solely on your behalf.

3. How We Use Your Information

• Provide, maintain, and improve our Services
• Process transactions and send related information
• Send promotional communications (with your consent)
• Respond to your comments, questions, and support requests
• Monitor and analyze usage trends to improve user experience
• Detect, prevent, and address fraud and security issues
• Comply with legal obligations

4. Data Sharing & Disclosure

We do not sell your personal information. We may share data with: service providers who assist in operating our platform, legal authorities when required by law, and business partners with your explicit consent. All third-party processors are contractually bound to protect your data.

5. Data Retention

We retain personal data for as long as your account is active or as needed to provide Services. Upon account termination, personal data is deleted within 90 days unless retention is required by law or legitimate business purpose.

6. Data Security

We implement industry-standard security measures including AES-256 encryption at rest, TLS 1.3 in transit, multi-factor authentication, and regular third-party security audits. See our Security page for more details.

7. Your Rights

Depending on your location, you may have the right to: access your personal data, correct inaccurate data, request deletion of your data, restrict processing, data portability, and opt out of marketing communications. To exercise these rights, contact us at privacy@reimber.com.

8. International Transfers

We process data in the United States, European Union, and Asia-Pacific. All cross-border transfers are protected by Standard Contractual Clauses (SCCs) and data processing agreements compliant with GDPR and applicable law.

9. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of material changes by posting the updated policy on this page and updating the "Last updated" date. Continued use of our Services after changes constitutes acceptance.

10. Contact Us

For privacy-related questions or to exercise your data rights, contact us at: privacy@reimber.com or write to: Reimber, Inc., 535 Mission St, San Francisco, CA 94105.